Check the Wi-Fi connection. I also had the respose from Alexa App “Device is not working correctly” just after Echo did an update. Hue Home Lighting. Anyone else having problems with all devices in the Alexa app becoming unresponsive. Amazon echo plus. Mixweaver October 19, 2018, 9:12pm #16. Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. (Restructered everything just 12h before) After this I managed to get at least an TP-Link HS110 back while other devices stopped working. This thread is archived. If the value is still '0' then it makes another request to set the brightness, which doesnt work properly and then reports "That value is out or range for device ____" I just cant get it to connect to the hue bulb. Unresponsive Devices could be caused by a misconfiguration, a physical issue, or a combination of the two. If your hue bulb is already paired with a different echo device or hue bridge and you want to pair it again with desired echo device. Just got my first smart light which works with Phillips Hue. Aunt Alexa still not talking to Uncle Wyze . Simply pull the power adapter out of the back, give it a few seconds, and then plug it back in. Tap on the three lines in the upper left-hand corner. To attempt to solve the problem, I deleted the device and rediscovered it. Move it closer to the router and see if this solves the problem. According to the sales, I dont need a hue hub as echo plus has it built in. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. Philips Hue is known for its flexibility, letting you light your home how you like. The Alexa app discovers my other items I.E. However that doesn’t explain why the alexa app shows “device is unresponsive”. Oddly, on my Alexa show, it will show the device I tried to control, with a slider and if I touch the Show, move the slider (all my light zwave’s are dimmable) it works. A simple restart often solves a host of mysterious tech problems. Starting a day or so ago, all three plugs fail to be controlled by Alexa, it just says "Sorry somethings wrong..." for all three, says to disabl 4 hue lights attached to alexa hub and just before Xmas, all hue lights gave up. Alexa skill is unresponsive. The device is shown as “Other” and as a result I have no actions possible in the Alexa App. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). share. On our 10-Minute Webinar, we dug into top tips for finding and fixing Unresponsive Devices. Download and install any software updates available for your devices. Wyze outlet and wyze bulb don't work in Alexa. Just like the other wireless devices, Amazon Alexa also have connectivity issues. Dear user, we are sorry for your inconvenience. Wait, here are the Best Solutions For The Trouble Alexa is Unresponsive.Soon, your Alexa will respond to you. June 26th, 2019 Reply. This is very frustrating, how can I fix this. All other devices (non hue light, plus a few sockets) work perfectly. and have sniffed the network traffic between HA and Alexa to try and work out what is going on. I'm getting the same intermittent "Server is unresponsive" with my Hue items that are connected directly to Alexa so the issue doesn't appear to be related just to Hubitat. Hi- thanks, but yes, I did run through those steps. Once you have done so, Alexa should be able to discover Hue. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. Harmony hub, Ring and Yamaha Multicast. 9 comments. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Tap on Wyze and then Disable Skill. Alexa app says “Device is unresponsive” Question. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? Restart your Alexa device and your smart home device. Echo is connected to the wifi perfectly fine and works lovely. Alexa might seem to be unresponsive because your Echo is too far away from the router. (This is more common issue. Disconnect your smart home device using the Disable option for your device in the Alexa app. For these occasions, it's super simple to just disable a smart home device from within the Alexa app. If it just appears to be unresponsive, your first call should always be to turn the power off. Disconnect your smart home device using the Disable option for your device in the Alexa app. All devices going offline [Updated 02-13-20] Data leak 12-26-2019. I would take advantage of the sale price and order another Hubitat hub personally. Current TASMOTA version 6.2.1.19 has issue with "Hue Bridge" emulation - it caused Alexa say "Device is unresponsive". I have three HS 105 plugs right now and have never had an issue controlling them with Alexa. David Sanders III. It's not finding any lights in discover devices and ive also done the "reset philips hue light" bit too. I tried disabling and deleting all devices. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? Alexa will not discover new devices and all Hue Emulated devices currently in Alexa say “Device is unresponsive” If I go … report. Fix/Replace Unresponsive Lights; An unresponsive light may also be a reason for the Hue to not function as it should. Set up your Amazon Alexa with Philips Hue your way: Bluetooth or with a Hue Bridge. Hello. Then, re-enable your smart home device again. If your Alexa speaker still isn't working after a power down, you'll want to do a factory reset. See if restarting your Echo solves the problem of Alexa not responding. wont connect. Have 6 lights, (3 plays and 3 hue color lights). Rediscovery works fine except now the device is no longer a Light - even though it’s shown as Hue Hub from Philips. Download and install any software updates available for your devices. The report state directive was implemented that updated the state of device (On/Off) and the health status (connectivity) but this problem still persist. Once disabled, tap on Enable to Use for the Wyze skill. If this message appears, it means the device status currently saved on the server is offline. Disable and re-enable the skill for your smart home device in the Alexa app. I've been doing some digging in to this. Tap on Skills & Games. Or just try it and see if it's a problem. It’s all back now; the ISY functionality and my portal account is active. I have set up the bridge and paired it with my Alexa app. After breach, cannot connect bulbs back to Alexa. Disable and re-enable the skill for your smart home device in the Alexa app. Unresponsive Devices can cause a lot of unnecessary traffic on an Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem. My HUE Emulation completely stopped working yesterday for absolutely no reason that I can fathom. The hue bridge stores a really long name for each scene based on room. It also cannot control in Alexa App. Navigate to your lights and check whether any one of the lights is unresponsive. + hue bulb. (Which I control via openhab hue emulation locally since I’m a little bit paranoid). Alexa Devices no longer linked to Wyze Skill. Restart the Alexa-enabled device. Within HS3, they all work fine. Through a series of ridiculous and unfortunate events, I lost use of my ISY994i for a bit and in the process removed it from the UD Portal. yankacy (jay yankacy) September 19, 2018, 10:04pm #1. Then, re-enable your smart home device again. hide. If your philips hue bulb is not being discovered by alexa devices. The Alexa app's screen displays "Device is unresponsive"? Sometimes the color light your Echo speaker is shining can be a clue as to what might have gone wrong. Unfortunately, the lower cost Hue Bridge option isn't going to work for you, since you have a Sylvania Lightify (OSRAM) LED driver and it's not compatible with the Hue Bridge. There are occasions where you might not necessarily want to remove devices from your Alexa setup, rather stop your digital assistant trying to control them. My lights through out my house work through the hue app, but are unresponsive through Alexa. The issue appears to be with alexa 'checking' the bri: value after turning on the light. Tap on Disable. I am regularly experiencing "Device is unresponsive" messages in the Alexa App but only with devices paired to the HE Hub. How to disable smart home devices for Alexa. Tap on Your Skills. Devices & Integrations. gneilson December 28, 2019, 3:40pm #2. Say ‘Alexa discover devices’ and let it update, this should then work. Maybe Alexa is having issue with voice processing. Restart your Alexa device and your smart home device. I have flash it back to version 6.2.1.18 -> it is working well. June 26th, 2019 Reply. So you may have 5 "devices" they show up something like this: bathroom offline bathroom dimmed bathroom bright Bathroom spring blossom scene Bathroom bedtime scene Because I have 5 entries that say bathroom alexa has no idea what im talking about when i ask her to turn the bathroom on or off. 100% Upvoted. Is your Alexa Not Working? To check whether you have an unresponsive light or not, open the companion app. Alexa is Unresponsive. save. Same here. 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