Available Notification Triggers Settings On an object's detail page, click on the Notificationstab to change sensor notification triggers. As a large part of this project involves defining configurations, we will store our configuration in a set of separate JSON files. The threshold trigger works with the Total channel of the following sensors: Enter the value to which PRTG compares the channel data. Select the status that triggers a notification: Enter the time in seconds that PRTG waits before it sends a notification (latency). Now that everything is set up, we need to tell PRTG to trigger these notifications. Always summarize notifications: When receiving several notification triggers, summarize all notifications into one message, regardless of the kind of trigger received. Notification starts a PowerShell caller script with parameter takeover from PRTG -> call via Execute Command structure of PRTG Script triggers a WebSvc POST call to ScriptRunner The POST call starts an action “Action name” on the ASR backend and gets the necessary parameters transferred. Alerts generated in PRTG can trigger incidents in PagerDuty, to alert the appropriate technician via SMS, phone, email or push. This section describes one of four steps to set up the notification system. Method. Select the Notification Triggers tab of an object to add or edit notification triggers. Libraries can let you assign triggers to specific sensor types, but since each client has their own unique email, you would need to maintain a separate library for each individual client. Good luck maintaining that! Thinking beyond IT networks, Paessler is actively developing solutions to support digital transformation strategies and the Internet of Things. If you set notification triggers at root, probe, group, or device level and you want to know which sensors the notification triggers apply to, see section. This tool was first released in 2003 and has since become one of the leading network monitoring tools on the market. Notification triggers are the conditions that are evaluated for the probes, groups, devices, and sensors to trigger notifications accordingly. … First, click on the “Call Lists” tab and add the names and phone numbers of people to call when a notification triggers. The list is empty and shows the message (no triggers defined) if you have not set any notification triggers in libraries that contain the selected sensor. Select the notification that PRTG sends if the sensor is still in the selected status and if the defined escalation latency is over. If you don’t like it anymore, you can unsubscribe any time.This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. PRTG Manual: Setting up Notifications Based on Libraries: Example This section describes how you can reorganize your devices or sensors by their function, and thereby create a new customizable view. You could always use schedules to disable the sensors you don't care about, but then you'll lose valuable data that could have helped solve an issue. PRTG Server runs as a service and therefore cannot start … iDisclaimer: PrtgAPI is developed by an independent PRTG user (lordmilko). In PRTG select “Devices“ then click “Notification Triggers“, ** Click the blue plus sign located to the right of the “Notification Triggers” table, then click “Add State trigger” configure the following settings:When sensor state is Down for at least 60 seconds, perform OpsgenieScript*When sensor … Or set up a second trigger with a different notification for the corresponding object. Over 300,000 IT administrators in more than 170 countries rely on PRTG and gain peace of mind, confidence and convenience. Provides the high level identifying information for each client: Each client record contains three pieces of information: a wildcard describing the probe that this record should apply to, the ID of a sensor to copy the notification trigger from, and the naming template to use for the client. Use the search box to filter for notification templates. }, Originally published on April 05, 2019 by Shaun Behrens On the Notification Triggers tab, hover over and select Add State Trigger from the menu to add a new state trigger. In the notifications settings you can define and change notifications for the currently logged in PRTG user. Enter an integer value. This can avoid false alarms if, for example, a sensor changes to the Down status for only a few seconds.. Only use the triggers that you define for this object in section, Triggers That Can Be Inherited From Parent Objects, List of Notification Triggers and Supported Sensors, PRTG Enterprise Monitor Quick Start Guide (PDF), The monitoring solution for all areas of IT. Complicating matters further is the fact that each client has their own naming scheme. Create Notification Triggers to Match Your Limits/Lookups (State Based) After you have set up alerts via limits or lookups, you can complement them with state-based notification triggers. Enter an integer value. Select the channel whose data PRTG uses for the threshold comparison. PagerTree acts as the dispatcher for these notifications, determining the right people to notify based on on-call schedules. To do this, switch to the root group in the device overview and select the "Notifications" tab. PrgtAPI is a C#/PowerShell library for managing PRTG. Enter the interval in minutes after which PRTG sends the escalation notification again. You see the Type of notification trigger and the notification Rule that the sensor executes once it activates a notification trigger. The change trigger performs a notification if a compatible sensor's value changes. Select the condition that triggers the notification: Enter the value to which PRTG compares the channel data. Under the group list, click it > Notification Triggers > Add/edit the trigger you wish to use with this script and select the notification template you assigned the script to earlier; The threshold trigger performs a notification if a sensor reaches specific values. When sensor state is no longer [...] , perform [...]. On the Notification Triggers page, click the blue + icon and Add Threshold Trigger. You see a list of all notification triggers that are set in libraries that contain the selected sensor. The list is empty and shows the message (no triggers defined) if you have not set any notification triggers for objects that are higher in the object hierarchy. You can also select, You can also directly create and use new notification templates by clicking. Use the search box to filter for notification templates. Since 1997, our mission has been to empower technical teams to manage their infrastructure, ensuring maximum productivity. Email. last 20 SNMP trap entries before the notification trigger . We start by converting our JSON config files into PowerShell objects by using the ConvertFrom-Json cmdlet. Objects that inherit notification triggers show them on the Notification Triggers tab. Pricing is broken down below: With its competitive pricing model considering their extensive feature list and options they provide. You see a list of all notification triggers that the selected object inherits from parent objects. fill: #00265b; In the past few months, we released two blogs about PrtgAPI, a C#/PowerShell library that can be used to manage PRTG: one covered how to add multiple devices or groups programmatically to PRTG, and the other focused on several other examples of use cases. You can download examples of the JSON files and the PowerShell script here: Sensors types that are considered mandatory for all clients (such as Ping and Disk Usage) can potentially be hard coded within the script. You see all notification templates that you have defined under Setup | Account Settings | Notification Templates. The PRTG server uses this sensor to receive data and – depending on the filter rule – sound the alarm. Define if and how PRTG summarizes several notifications into one or more messages (max. : Trigger the notification if the value of the selected channel falls below a defined value. In addition to the various standard methods for notifications, you can define your own notifications that can trigger desired actions. for users so that you can define them as recipients of notifications. Our script will then parse these files to perform the required actions. You see all notification templates that you have defined under Setup | Account Settings | Notification Templates. Select the notification that PRTG sends if the defined [value], [scale], and [time] are true and the defined latency is over. Enter an integer value. Open the Notification Triggers tab. It is a highly flexible and generic software for monitoring IT infrastructure, already in use at enterprises and organizations of all sizes and industries. Hover over and select Add Volume Trigger from the menu to add a new volume trigger or click next to a volume trigger to change it. You need to find a way to somehow prevent the sensors you don't care about from triggering their alerts. : Trigger the notification if the value of the selected channel exceeds a defined value. Although sensors activate notification triggers, you can set notification triggers in the settings of objects that are higher in the object hierarchy. This way, you can monitor entire sections of your network with a single set of notifications . At root, probe, group, or device level or in libraries, the following channels are available: At sensor level, the available channels depend on the type of sensor you select. Set your latency setting to a state trigger and a notification via a different delivery method than the one for the first trigger. Subject for Summarized Messages. Then, at Devices -> Notification Trigger, you can specify your notification trigger including the conditions and the SIGNL4 notification template. Use the search box to filter for notification templates. For more information, see section Notifications. .cls-2 { If delivery via email fails, PRTG can still notify you via your smartphone. Select the channel whose data PRTG uses for the volume comparison. PRTG triggers notifications when a sensor’s check fails. PRTG already includes a default notification trigger for the Root Group. PRTG Network Monitor is available for a 30-day Free trial (unlimited sensors) and after the 30 days, can be used forever with a Limit of 100 sensors. At root, probe, group, or device level or in libraries, the following channels are available: : Use the data of the primary channel of the sensor for the comparison. Enter values in the smallest (base) unit that is possible, for example, in bytes, milliseconds, or percent. Check the blue checkmark once complete. You can also select no notification to not send a notification in this case. In this final blog post about PrtgAPI, we go into one last example of a way to use this very useful tool: creating notification triggers. 3.1 Create a PRTG in the Cloud Instance; 3.2 Manage a PRTG in the Cloud Subscription; 4 Installing the Software. • Defines the sensors that require notification triggers on each server type. For FAQs about integrating PRTG, see the PRTG integration page, located in the BigPanda Integrations tab. You can also define notification triggers in libraries. PRTG, a tool offered by Paessler, stands for Paessler Router Traffic Grapher. Select the notification that PRTG sends if the sensor is. When defining triggers for probes, groups, or devices, they can be inherited down to sensor level. You can also select no notification to not send a notification in this case. Good, now we have your attention: Would you like to get our very un-annoying, mostly un-salesy, informative weekly newsletter? By contrast, Fabrikam has a single SBS server functioning as both the Domain Controller and the Exchange Server. Max. Use the search box to filter for notification templates. The following documentation describes these custom notifications. channel of the sensor for the comparison. Congratulations, your PRTG can now post to Slack. Automate ticket creation when PRTG sensors are triggered, to easily delegate IT tasks. PRTG uses notifications to send you alerts whenever PRTG discovers a defined status, such as slow or failing sensors, or when channels breach threshold values. Multiplied across thousands of sensors, a setting like this means your team is getting woken up all night for absolutely no reason. For more information, see section Triggers That Can Be Inherited From Parent Objects. Or set up a second trigger with a different notification for the corresponding object. Enter the escalation latency in seconds that PRTG waits before it sends an escalation notification. At root, probe, group, or device level or in libraries, the following channels are available: The threshold trigger for a Total channel that you define at group or device level or in libraries only applies to the Total channel of traffic sensors. Hover over and select Add Speed Trigger from the menu to add a new speed trigger or click next to a speed trigger to change it. Available as of PRTG 14.x.10. PRTG Manual: Custom Notifications. We clone our notification triggers from the Ping sensor of each client's firewall, which probably won't be deleted any time soon. An EXE/Script Advanced sensor can be setup to validate if new clients have been added to the script, but that's another project! Click a library in the column Inherited from to view the library. As the solution described in this post is not part of PRTG itself, it is not officially supported by Paessler or PRTG Technical Support. It is not possible to select only some of the notification triggers. PagerTree notifies them via email, sms, voice, and/or push notifications until the alert is acknowledged or closed. if the defined escalation latency is over. You see all notification templates that you have defined under Setup | Account Settings | Notification Templates. Posted in prtg Tagged prtg disk, prtg qnap, prtg snmp, qnap free disk monitor, qnap monitoring, qnap snmp Author: jorgeuk Father, writing in https://www.jorgedelacruz.es and https://jorgedelacruz.uk Blogger, Systems Engineer @veeam - vExpert 2014/2020 & NTC 2018/19 View all posts by jorgeuk The volume trigger performs a notification if a sensor reaches a certain volume in a specific time. There are, however, several similar tools capable of delivering the same network monitoring experience as PRTG, if not a better one. This default trigger provokes the standard notification Email and push notification to adminif there is any sensor in down statusin your PRTG installation for at least 10 minutes. You can also select no notification to not send a notification in this case. Select the time for the scale to create a scale per time unit: Enter the time in seconds that PRTG waits before it sends a notification (latency). Can only be used in the Custom Content field of Send Email notifications. : Trigger a notification if a sensor changes to the, status. Step 5: Testing Threshold Notifications Create your notification like the below screenshot. Your configuration might be as follows: As a result of your Notification Trigger being defined at the root of the client's probe, all sensors under that probe will trigger alerts outside of business hours. } PRTG - Email Notifications Using it for network monitoring, everything shows on the screen when up and down etc, certain things it seems to email when its down for but not others. If delivery via email fails, PRTG can still notify you via your smartphone. Select the channel whose data PRTG uses for the volume comparison. This allows you to use the inheritance of settings to define notification triggers for multiple sensors. You see all notification templates that you have defined under Setup | Account Settings | Notification Templates. Enter the value to which PRTG compares the channel data. d) apply notification triggers to the sensors that (still) require them. channel that you define at group or device level or in libraries only applies to the, channel of traffic sensors. Create the following status triggers. You cannot disable notification trigger usage from a library here. 1,000 characters). to define the notification methods and their content. Further enhancements that can be made include tracking which devices weren't processed, implementing naming scheme "hierarchies", specifying device ignore lists and customizing scanning interval settings. Founded in 1997 and based in Nuremberg, Germany, Paessler AG remains a privately held company that is recognized as both a member of the Cisco Solution Partner Program and a VMware Technology Alliance Partner. Paessler AG Thurn-und-Taxis-Str. Use this to automatically escalate a notification if a problem exists for a longer time. For more information, see section Notifications. Notification Trigger. As a secondary benefit, we can also verify that our devices have these essential sensors.When we are ready to create our new notification triggers, we do so by using Notification Trigger we retrieved from our “master sensor” (via the Get-Trigger cmdlet) in combination with the the New-TriggerParameters and Add-Trigger cmdlets. Select the channel whose data PRTG uses for the threshold comparison. You can also click a notification template to edit its settings or click the object under Inherited from to go to the object's Overview tab. 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Delivery method other than the one for the probes, groups, devices, they can be Setup to if! Send email notifications an MSP using PRTG in the Settings of objects that are higher in the of! Triggers a 'change ' notification the complete list of all notification templates config files into PowerShell objects by the!