The only way you’ll know is if you trace the power connections back. This is the original radio that came with the car when i got it ( brand new). I’m going to thrash with it a little more tomorrow before adding a jumper to the unswitched terminal. Sometimes they work, sometimes they don’t work AND when they don’t work the aftermarket Kenwood stereo also shuts down. Get the best deals on In-Car Entertainment Equipment for Mercedes-Benz Sprinter when you shop the largest online selection at eBay.com. And there are common reasons why this is occurring: AC Refrigerant Leak – With so much wear and tear occurring with these work vans, the probability of an AC refrigerant leak is high. Read all the instructions that come with the parts you order. When it’s aligned, tighten the screws back down and clip that central dash surround back in place. We bought our replacement stereo from Crutchfield, and their configurator suggested the Scosche CR1294B panel. Browse Categories Answer Questions . No radio, no sat nav, etc. We added rear speakers at the same time as the aftermarket stereo. Mercedes Sprinter Van AC Not Working. Again, having the installation manuals for the products will help you work that out. SKU: 6290140. When I insert the key (but don’t turn it or anything) the voltage at the ‘switched’ pin drops to 4.4 volts, while the unswitched pin remains at battery voltage. How barbaric! Once you have all the wires, plug them all in to the back of the head unit. The Audio 15 unit that came stock in our Sprinter has an interface from the early nineties. The Audio 15 unit that came stock in our Sprinter has an interface from the early nineties. It’s early days, but so far we’re really pleased with the upgrade. This next step is going to depend on which fascia panel you choose to use to hold the head unit in place. Because our factory harness didn’t have wiring for rear speakers, we didn’t crimp those to the Metra harness. Hey, thanks for your thoughtful response to our electrical problems. Regular GPS FAKRA connectors are co-axial, whereas the one in the van is a 4-pin. I parked the car set the alarm and returned 4 hours later and the Command is not working. Our list of requirements was pretty minimal: We chose the Sony XAV-AX100 (Amazon link). This is what he said: “Your steps are plugged into the CAN-BUS connector to operate; this causes an issue with the van not “Waking up.” Meaning your Steps will not deploy, and everything downrange (Stereo and Map light in the glove box) will not work. Year of production: 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 There are 15 complaints filed for the 2016 MERCEDES SPRINTER 3500. We printed off the appropriate page from the Sony manual and wrote the Metra harness colors next to each wire. The stereo is held in by four T25 Torx screws, two at the top and two at the bottom. The head unit won’t work with USB hubs, so there’s no way to plug both in at the same time. That told me that the screen worked, just something else wasn't working. It worked just fine for us. Questions about the Mercedes-Benz Sprinter? Some aftermarket stereos come with removable trim rings, but the one on the Sony seemed to be very firmly attached. Take your time, see where the stuck spots are, and you shouldn’t have too much trouble disassembling the parts of the dash you’ll need to access for the removal and installation. We have a mystery electrical problem. It’s wider and taller than any aftermarket unit you’ll find. Want Answer 0. We looked at several models from Kenwood, JVC and Pioneer but all of them seemed to be designed for a different type of consumer than us. That means you’ll need to buy a fascia panel insert to go around your replacement stereo and hold it in place. 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